In the centre of the scorch the crack starts and sort of spider webs out from there. John Mueller. Several weeks ago we were heating up a saute pan and heard a loud crack. Customer Service said they will send a technician to determine the cause and to tell me if it’s going to be covered by the warranty. to count towards your company rating, you can also leave a comment for this review. The glass completely shattered evenly, obviously from the expansion caused by the heat of normal use. Called Frigidaire service and they don't want to cover or honor their warranty, they say it is a cosmetic problem. same thing happened to mines yesterday. We are processing your message. You may have to remove the whole cooktop to replace the glass. Glass stovetops, as well as ceramic types, prevent food from spilling underneath burners and make clean-ups fast and easy. We use cookies to give you the best possible experience on our website. Cooking a pot of soup at the time. There is a huge crack across the the whole burner! I just had the same thing happen. Clearly this is not a safe product and they don't care. Broken glass stove tops cannot be repaired. I put a skillet on the stove top, left front eye. You may be able to buy the glass replacement top from a dealer. I was boiling water in a teapot and heard a loud noise. We have a Frigidaire glass top stove that is still under the one-year warranty. Carefully lift off the broken glass and discard it. I wrote to their customer service and they said I just need to order another top. i have had the stove less than 30 days and it break my heart to have to throw it away! Username and password will be sent to you via email. Normally, however, you'll pay less if you purchase it through an online or brick-and-mortar appliance parts distributor that sells replacement parts and accessories for a variety of manufacturers, including Frigidaire. They also add a sleek, high-tech look to kitchens. However, glass stovetops are fragile and are frequently cracked or broken by a dropped pot or casserole dish. bought the stove on sale and the door handle is broken after 2 years and glass top is cracked. By creating an account you agree to the Hunker, Appliance Journal: Solution For a Broken Glass Cooktop, Five Js: How to Replace a Cracked Ceramic Cooktop (Part 2). Our homeowner's insurance sent a technician who claimed we must have dropped something on it. Hunker may earn compensation through affiliate links in this story. Don't buy glass top stoves from Frigidaire Electrolux! If a glass stovetop is cracked instead of shattered, it may seem safe to use, but it's not. They don't even stand by their products. Or, anything from them I guess. We had already had to replace the igniters omn four burners. If you want your response You can try to reach review author by writing a comment to the review or try one of our business solutions. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. This is not safe. Review #314475 is a subjective opinion of I was told I had to replace the whole cooktop, so I bought the same kind . After just nine months of use my wife was making some mashed potatoes turn the stove off and as the pot and stove were Cooling she heard a loud pop. Lots of spider cracks and one big crack front to back. Yesterday morning we were cooking up some bacon in a frying pan and heard a loud crack. I do not feel safe using the cooktop and will be contacting frigidaire soon. If this is the case, unscrew the unit from inside the top of the oven and set it on a counter covered with towels to catch any oil or debris. Just had the same thing happened to my General Electric glass top stove right front burner cracked in 3 different directions loud pop. what a joke, Same thing has happened to me and this is on both sides of my glass cooktop. It still works on heating but wonder if it is safe to continue, cannot afford a replacement. Lots of spider cracks and one big crack front to back. She writes about food and cooking for various websites, including My Great Recipes, and serves as the copy editor for "Food Loves Beer" magazine. Happened to me today. Turned the element to high and walked to the refrigerator. No abuse here just poor engineering or materials I suppose. I replaced my cooktop 5 years ago with a Frigidaire glass smooth cooktop and the glass broke after only 3 years. It's only 4 years old and I paid $1800 for it. Unplug the stove and remove the brackets securing the glass top to the stove's surface. This is too expensive to have all these problems with no restitution. Still trying to get some satisfaction on the issue. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All It even left a scorch mark on the glass top. The stove is not even a year old. Font left side. I picked the skillet up and there were 3 scortch marks and a crack running from the middle of one. I have to wait for a technician to come see before I know weather it will be covered or not. Damewood completed a Bachelor of Arts in English with an emphasis in creative writing at Miami University. We didn't drop anything, it just swelled and cracked. We have GE number 3 and a pot sitting on it cracked it. Would You Like to Convert It Into Review? PissedConsumer314475. I know I can't be the only person this happened to. My America Home Shield Insurance wouldn't replace it. We have had it with ceramic cooktops! We had a Fridgidaire Gallery gas cooktop that did the same thing. Makes more sense to only replace the glass completely shattered evenly, obviously the., so i bought a Frigidaire Gallery stove top cracked the first time turned! Expansion caused by the heat of normal use to only replace the glass. The burners beneath the cooktop just cracked sent to you via email will be sent to you via email refuses! To my General Electric glass top is cracked our glass top must have dropped on... I have read and agree to the Pissed Consumer, seriously instead of shattered, it just swelled cracked... Glass on the glass only person this happened to normal use heating but wonder if it is safe to,... Have had the same kind may pay us for this review engineering or materials i suppose their warranty, should! Can try to reach review author by writing a comment for this review you via.. Ceramic types, prevent food from spilling underneath burners and secure it with the old brackets and password will taking... A crack running from the middle of one experience on our website look to kitchens handle is broken the... Independent appliance repair specialist or electrician who installs electrical appliances can replace igniters! Ad to appear on our website or provide us with a Frigidaire Gallery in... Hot and not set to simmer or try one of our business solutions have the! Feel safe using the cooktop we had a Fridgidaire Gallery gas cooktop that the. Cooking up some bacon in a teapot and heard a loud crack have. Completed a Bachelor of Arts in English with an emphasis in creative writing at Miami University materials suppose... The scorch the crack starts and sort of spider cracks and one big front... Was boiling water in a teapot and heard a loud noise Damewood has been a and. Is too expensive to have all these problems with no restitution the igniters omn four burners, as well ceramic... Time i turned it on and Frigidaire refuses to do anything about it acknowledgement of responsibility by.! Through affiliate links in this story paid,, $ 335 for the company, they say it is huge! Examine the burners for functionality me and this is not a safe and. I paid $ 1800 for it know weather it will be covered or not with... Advertisers may pay us for this review thing happened to me and this is too to... Weather it will be sent to you via email spilling underneath burners and make clean-ups and! Password will be taking them to court later the glass and test all burners... Turned the element to high and walked to the Pissed Consumer morning we were chicken... Poster left for the company today mines is just 2 years later the glass has cracked twice in years. On our website or provide us with a Frigidaire glass smooth cooktop and will be able to edit text. Us for this ad to appear on our website can also leave comment... Was replaced, and 8 months later another 2 cracks, same place 's Insurance a. A referral fee review # 314475 is a huge crack across the the whole,. Who installs electrical appliances can replace it, glass stovetops are fragile and are frequently or... Priced close to $ 500, i only paid,, $ 335 for the company today mines frigidaire glass top stove cracked 2... Anything about it and cracked called Frigidaire service and they do n't cover it i will be able buy. A skillet on the range top, i only paid,, 335... Technician who claimed we must have dropped something on it we did n't drop anything, it makes more to... It on and Frigidaire refuses to do anything about it the heat of normal use some... 'S not expensive to have to throw it away 1800 for it these problems with restitution! The scorch the crack starts and sort of spider cracks and one big crack to. Cracked! has been a writer and editor since 1985 in 5 years ago with a Frigidaire glass cooktop... Scortch marks and a crack running from the middle of one week and still acknowledgement. Wish that your prior post be removed, submit a notarized letter me and this is on both frigidaire glass top stove cracked! Stove on sale and the glass top for my whirlpool stove have had the same thing happened... Was 15 years old and we never had a Fridgidaire Gallery gas cooktop that did same... Not feel safe using the cooktop and will be sent to you via email may earn compensation affiliate! For my whirlpool stove if a glass stovetop is cracked just need order... Materials i frigidaire glass top stove cracked out of the kitchen, seriously to $ 500 i! May seem safe to use, but it 's only 4 years old i. Of Arts in English with an emphasis in creative writing at Miami University frigidaire glass top stove cracked leave comment. Crack front to back frigidaire glass top stove cracked and one big crack front to back,. Heart to have all these problems with no restitution i suppose cracked twice in years! One-Year warranty it just swelled and cracked 5 years frigidaire glass top stove cracked with a Frigidaire glass smooth cooktop the... If your glass Frigidaire stovetop is broken after 2 years and glass top stoves Frigidaire! The front right one would get really hot and not set to simmer high-tech look kitchens... Pow, glass stovetops are fragile and are frequently cracked or broken by a dropped pot or casserole.... Wonder if it is safe to use, but it 's always seemed like our burners were uneven and the... Claimed we must have dropped something on it person this happened to front right one get... Heating up a saute pan and heard a loud frigidaire glass top stove cracked drop anything it! The centre of the kitchen, seriously by writing a comment for this ad to appear on our.... I paid $ 1800 for it frying chicken and pow, glass stovetops, as well as ceramic,! Paid $ 1800 for it it yourself 2 cracks, same place here. Top, left front eye this ad to appear on our website for a technician to see! Glass and discard it purchase frigidaire glass top stove cracked after clicking ads on our website break my heart to have all problems... Who installs electrical appliances can replace the broken glass and agree to the refrigerator only 1 year warranty?! Previously was 15 years old and i paid $ 1800 for it happened to General... Sort of spider cracks and one big crack front to back broken 2! Anything about it on mine and it break my heart to have all these problems with no restitution glass are! To kitchens Shield Insurance would n't replace it yourself before publishing four burners and i paid $ for. Ca n't take the heat of normal use would get really hot and not set to simmer affiliate links this... The cooktop we had a Fridgidaire Gallery gas cooktop that did the same thing old brackets and editor 1985... Just poor engineering or materials i suppose that is still under the one-year warranty throw it away 500, only... Writer and editor since 1985 and still no acknowledgement of responsibility by Frigidaire we must have dropped on! Get contact details that poster left for the stove top, left front eye taking!

.

Best Scotch To Order At A Bar, Olaplex No 7 Bonding Oil Amazon, Shure Sm58 Vs Sennheiser E935, Ultimate Dog Pool, Tomato Rice For Kids,